Frequently Asked Questions

Discover the answers to all your questions and unleash the potential of UGC Video Ads on Facebook, YouTube, TikTok, Instagram, and more.


What is Uplifted?

Uplifted is a video platform that enables User Acquisition and Creative teams to automate the production of on-brand, high-performing UGC video ads starring their real customers, with zero effort. Uplifted powers a stream of breakthrough creatives that drive continuous and profitable growth.

How does the Uplifted video creation process work?

The video creation process is simple and efficient.

First, we send personalized and persuasive video requests to your customers, encouraging authentic experiences with your brand.

Our AI then takes over as a virtual director, editing the raw footage into compelling videos focused on driving paid acquisition.

You'll receive high-performing, on-brand videos ready to launch on your preferred platforms, whether it's TikTok, Instagram, Facebook, Snapchat, and more.

What social media platforms does Uplifted optimize videos for?

Our platform is designed to create video ads tailored for popular platforms such as TikTok, Instagram, Facebook, YouTube, LinkedIn and Snapchat.

If you have specific requirements related to gaming platforms or other social media channels, please let us know, and we'll customize our services to meet your needs.

Can I see examples of video ads created by Uplifted for other businesses?

Absolutely! We take pride in showcasing the success of our clients. You can find a collection of engaging video ads created by Uplifted for various businesses on our inspiration page.

What types of companies & industries can benefit from Uplifted?

Uplifted is suitable for businesses of all sizes, providing tailored solutions to meet specific marketing needs, our platform benefits a wide range of industries, including gaming, apps, eCommerce, B2C, SaaS, marketplaces, education, healthcare, and more.

What's the difference between Uplifted and a traditional video production agency?

Uplifted goes beyond the capabilities of traditional video production agencies by combining the power of AI technology and user-generated content (UGC) to deliver high-quality videos at an unprecedented scale.

While traditional agencies might be limited by manual processes and production capacity, our platform can efficiently create a vast volume of compelling videos in a shorter time frame. This means you can reach a larger audience across multiple social media platforms without compromising on quality or budget.

Who owns the creative rights of the videos you provide?

The businesses that use Uplifted to create video ads retain full ownership of the creative rights. Uplifted ensures that businesses have complete control over their video content and its usage, granting them the authority to use, modify, or distribute the videos as they see fit. Rest assured, the creative rights remain with the businesses, allowing them to leverage the videos for their marketing and promotional needs.

How does Uplifted help improve ROAS, CPA, and CPI?

Uplifted's optimized video ads play a crucial role in improving your Return on Ad Spend (ROAS), Cost per Acquisition (CPA), and Cost per Install (CPI). Through AI-powered data analysis and A/B testing, we identify the most effective variations of your video ads.

By reaching the right audience with engaging content, our platform drives higher conversion rates, maximizing your advertising ROI and lowering your overall cost per acquisition and install.

Product & Service

Does Uplifted provide any training or support for new users?

We offer comprehensive training and support for all our new users. Our dedicated Customer Success Managers (CSMs) are here to guide you through the onboarding process and ensure a smooth and successful experience with our platform.

Additionally, our dedicated creative team is at your service. They will collaborate with you to understand your specific creative needs and provide strategic guidance throughout the video ad production process. From conceptualization to editing, our services team will work closely with you to ensure that your video content aligns with your brand vision and campaign objectives.

What kind of video management and collaboration tools does Uplifted offer?

Uplifted provides a centralized platform for efficient video management, real-time collaboration, and feedback collection, in addition to this we also offer a video-first DAM (Digital Asset Management) to keep all assets in one place.

How many users can access and use the Uplifted platform within my organization?

We offer different plans and packages to cater to businesses of various sizes. The number of users who can access the platform depends on the plan chosen by the organization.

How easy is it to integrate Uplifted with my existing systems?

Integrating Uplifted with your existing systems is incredibly straightforward and hassle-free. Our platform is designed to be user-friendly and compatible with various systems, making the integration process seamless.

Is there a limit to the number of videos I can create and manage through Uplifted's platform?

No, there is no limit to the number of videos you can create and manage through Uplifted's platform. Whether you need a few videos or a vast library of content, our platform is designed to scale with your needs.

Video Creation

What is the average turnaround time from video submission to final, edited content?

From the moment you start using our platform, the turnaround time from video submission to final, edited content typically ranges between 2 to 5 days. Our AI-assisted editing tools streamline the creative process, ensuring you receive high-quality, professionally edited videos in a prompt and reliable manner.

How does Uplifted ensure that the videos are on-brand and high-quality?

Uplifted provides pre-designed templates and strategic guidance, ensuring that the videos align with the brand's identity and campaign goals. 

Can Uplifted's videos be used for purposes other than paid ads?

Absolutely! Uplifted's videos can be utilized for various marketing purposes beyond paid ads. Our versatile video content is perfect for social media campaigns, website engagement, internal employee communications, email marketing, and more. Whether you want to build brand awareness, engage with your audience, or promote specific products or services, Uplifted's videos are a powerful tool to achieve your marketing goals.

Are there any rewards or incentives provided to users for their engagement?

When customers engage with our platform to create and submit video content, we take care of everything behind the scenes, including providing rewards and incentives as a token of appreciation for their valuable engagement. Our platform not only guides customers on how to film authentic experiences with their brand but also ensures they are rewarded for their efforts in contributing to compelling video content.

Can Uplifted assist with translating videos for international markets?

Yes! Our platform allows you to collect user-generated content (UGC) from customers all around the world. You can create video content directly from your diverse audience without the need for translation or localization. Our AI-assisted editing tools ensure that the content remains authentic and relevant to the specific markets and cultures you aim to target.

Getting Started

How can I get started with Uplifted and begin creating video ads for my business?

Getting started with Uplifted is easy and seamless. Simply reach out to us through our contact page, and our dedicated team will be more than happy to provide you with all the information you need to learn more about our platform and how it can transform your video marketing efforts.

What kind of support does Uplifted offer during the onboarding process?

We provide dedicated support during the onboarding process to ensure a seamless experience for our customers. Our client facing team is readily available to assist you in integrating our platform with your existing systems. We offer training sessions to help you and your team get up to speed with our features and capabilities. Whether you have questions about data integration, video content creation, or any other aspect of our platform, our team is here to guide you every step of the way.

How easy is it to integrate Uplifted with my existing systems?

Integrating Uplifted with your existing systems is incredibly straightforward and hassle-free. Our platform is designed to be user-friendly and compatible with various systems, making the integration process seamless.

Legal & Privacy

How does Uplifted handle data privacy and security during integration?

We take data privacy and security seriously. The platform complies with industry standards and regulations to safeguard user data. All data integration processes are encrypted and protected to ensure the confidentiality and integrity of information.